Best for
support teams, SaaS companies, agencies, and vendors sharing ticket examples.
Privacy-first redaction
Redact a support ticket screenshot
Hide customer names, emails, order IDs, attachments, internal notes, and agent details in support ticket screenshots.
Edit and preview locally for free. Pay only when the redactions are placed and you need the downloadable PNG or WebM export; only the code is sent to the license service, never the media.
Buy only when the file is ready
Use the free workspace to place redaction boxes first. The $19 Pro export is for the moment you need to download the cleaned screenshot or recording for a client, support thread, public tutorial, bug report, or team handoff.
What to check
- Customer names and emails
- Order and account IDs
- Attachments and message text
- Internal notes and agent details
Redaction risk checklist
- Sidebars can repeat customer identifiers
- Attachment names may contain private information
- Internal notes may be visible below the main reply
Export review
- Check sidebars, headers, and ticket history.
- Use cover for personal data and private notes.
- Remove identifiers from captions and alt text too.
Workflow
- Open the ticket screenshot.
- Cover customer and account identifiers.
- Hide private messages, attachments, and notes.
- Export and review the entire ticket view.
Why local processing matters
BlurClipAI's first version runs the redaction workflow in your browser, which keeps raw media off our servers and makes it easier to handle private demos.
Can I share a redacted ticket as a case study?
Yes, after confirming that all customer identifiers and private context are removed.
Does BlurClipAI connect to a help desk?
No. Load the screenshot or recording locally.