Best for
small support teams, founders, agencies, and customer success teams sharing support examples.
Privacy-first redaction
Redact a Help Scout conversation screenshot
Cover customer names, emails, mailbox labels, conversation text, private notes, and customer profile fields in Help Scout screenshots.
Edit and preview locally for free. Pay only when the redactions are placed and you need the downloadable PNG or WebM export; only the code is sent to the license service, never the media.
Buy only when the file is ready
Use the free workspace to place redaction boxes first. The $19 Pro export is for the moment you need to download the cleaned screenshot or recording for a client, support thread, public tutorial, bug report, or team handoff.
What to check
- Customer names and emails
- Conversation body
- Private notes
- Mailbox labels and profile fields
Redaction risk checklist
- Customer profiles can repeat personal details
- Private notes may sit beside public replies
- Mailbox labels can expose internal routing
Export review
- Check sidebars, notes, attachments, and reply drafts.
- Use cover for customer data.
- Scan browser chrome and filenames too.
Workflow
- Capture the Help Scout view locally.
- Cover customer identity and message text.
- Hide profile fields and private notes.
- Export and review the full screenshot.
Why local processing matters
BlurClipAI's first version runs the redaction workflow in your browser, which keeps raw media off our servers and makes it easier to handle private demos.
Does BlurClipAI integrate with Help Scout?
No. Export or capture locally, then redact the image or recording in your browser.
Can I keep the conversation layout visible?
Yes. Cover sensitive text while leaving neutral UI context visible.