Best for
support teams, SaaS founders, customer success teams, and help center writers.
Privacy-first redaction
Blur an Intercom chat screenshot
Hide customer names, emails, conversation text, ticket IDs, internal notes, and workspace details in Intercom screenshots.
Edit and preview locally for free. Pay only when the redactions are placed and you need the downloadable PNG or WebM export; only the code is sent to the license service, never the media.
Buy only when the file is ready
Use the free workspace to place redaction boxes first. The $19 Pro export is for the moment you need to download the cleaned screenshot or recording for a client, support thread, public tutorial, bug report, or team handoff.
What to check
- Customer names and emails
- Conversation body
- Internal notes
- Ticket IDs and workspace labels
Redaction risk checklist
- Chat transcripts often include repeated personal details
- Internal notes may be visible near the thread
- Side panels can reveal account history
Export review
- Check every message bubble and side panel.
- Use cover for personal details, not light blur.
- Review attachment previews and timestamps.
Workflow
- Open the screenshot locally.
- Cover customer identity and message details.
- Hide side panels and internal notes.
- Export and zoom into the conversation thread.
Why local processing matters
BlurClipAI's first version runs the redaction workflow in your browser, which keeps raw media off our servers and makes it easier to handle private demos.
Can I use this for help center examples?
Yes, after removing real customer details and reviewing the exported image.
Does it connect to Intercom?
No. Export or capture locally, then redact the file in your browser.